Privacy Policy

Last Updated: March 9, 2026

The protection of personal information is a priority for Maison Nicot Saunier Inc.This privacy policy explains how we collect, use, store, and protect the personal information of our website users and patients.This policy is established in accordance with Quebec’s Act to modernize legislative provisions concerning the protection of personal information (Law 25).By using our website, contacting us, or utilizing our professional services, you agree to the practices outlined in this policy.

Personal Information Officer

In accordance with Law 25, responsibility for the protection of personal information lies with:

Maison Nicot Saunier Inc.Privacy Officer: Clinic ManagementContact Information: 230 Beaubien Street East, H2S 1R4 Montreal, Quebec, CANADAEmail: info@maisonnicotsaunier.comPhone: +1 (514) 277-0123Any request regarding your personal information can be directed to this officer.

Personal Information Collected

As part of our optometry and eyewear clinic activities, we may collect various types of personal information.

Identification Information:
First and last name
Date of birth
Contact details (email, phone number, address)

Administrative Information:
Information necessary for managing appointments
Information related to billing or insurance
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Communication Information:
Messages submitted via web forms
Information requests
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Technical Information: When browsing our website:
IP address
Device type
Pages visited
Cookies

Purpose of Data Collection

Personal information is collected only when necessary.It may be used to:Manage appointment schedulingCommunicate with patients or clientsProvide optometry and eyewear servicesEnhance the user experience on the websiteEnsure administrative management of the clinicComply with legal and professional obligationsWe limit the collection of information to what is necessary to achieve these purposes.

User Consent

The collection, use, and disclosure of personal information are carried out with the consent of the individual concerned.Consent may be:Explicit, for example when completing a formImplicit, when information is voluntarily provided to receive a serviceConsent may be withdrawn at any time, subject to applicable legal obligations.
* explicite, par exemple lors du remplissage d’un formulaire
* implicite, lorsque les renseignements sont fournis volontairement pour obtenir un service

Le consentement peut être retiré en tout temps, sous réserve des obligations légales applicables.

Disclosure of Personal Information

Maison Nicot Saunier Inc. does not sell or rent personal information.Personal information may only be disclosed in the following situations:To healthcare professionals involved in careTo technology providers necessary for the operation of the website or IT systemsWhen required by law or by a competent authorityIn all cases, we ensure that personal information is adequately protected.

Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected.In the case of patient records in optometry, retention is carried out in accordance with applicable professional and regulatory obligations.When the information is no longer required, it is securely destroyed.

Data Security Measures

Maison Nicot Saunier Inc. implements reasonable measures to protect personal information.These measures include, but are not limited to:Protection of IT systemsRestricted access to informationInternal privacy policiesSecure data management proceduresThese measures aim to prevent:Unauthorized accessLoss or theftUnauthorized disclosure

Cookies

Our website may use cookies to:Enhance the browsing experienceAnalyze site usageOptimize our online servicesUsers can configure their browser to refuse cookies.

Privacy Incidents

In the event of a privacy incident posing a risk of serious harm, Maison Nicot Saunier Inc. will take the necessary measures in accordance with Law 25, including:Assessing the riskNotifying affected individuals when requiredInforming the competent authoritiesRecording the incident in an internal register

Rights of Individuals

In accordance with applicable legislation, any individual may:Request access to their personal informationRequest correction of inaccurate informationWithdraw consent for certain usesFile a complaint regarding the handling of their informationAll requests must be directed to the Privacy Officer.

Policy Updates

Maison Nicot Saunier Inc. reserves the right to modify this privacy policy to reflect changes in laws or in its practices.The date of the latest update will be indicated at the top of this page.